The typical transformation plan allocates the overwhelming majority of its effort to building the thing, and a fortnight of training at the end. The result is a capable platform, a launch announcement, and a slow return to the old spreadsheet.
Enablement runs alongside delivery
The people who will use a workflow should be involved while it is being shaped, not introduced to it once it is finished. This costs a little delivery velocity and saves the entire investment.
Reinforce well past launch
Schedule the follow-up sessions before go-live, measure usage at thirty, sixty and ninety days, and treat a drop-off as a design signal rather than a training failure.
Written by iBoost365 editorial. If this raises a question about your own situation, we are happy to talk it through.
